Due to the custom and spiritual nature of our products:
• Physical items: Refunds or exchanges are accepted within 7 days of delivery if the item arrives damaged or incorrect. Please contact us with a photo of the item.
• Digital products: All digital downloads are non-refundable.
• Cancellations must be requested within 24 hours of purchase.
Please see our full Refund & Cancellation Policy for more details.
By purchasing or downloading digital products from LaceCinder.com, you agree to the following terms:
1. Nature of Digital Products
All digital items (such as affirmation cards, e-books, templates, and guided downloads) are delivered electronically. No physical item will be shipped. Upon purchase, you will receive an email with a download link or access to your content.
2. Personal Use Only
Digital products are for personal, non-commercial use. You may not resell, share, alter, or distribute these files in any way, whether for free or profit. All content is the intellectual property of LaceCinder.com and protected under copyright laws.
3. No Refunds
Due to the immediate and irrevocable nature of digital downloads, all digital product sales are final. We do not offer refunds, returns, or exchanges on digital items. If you experience a technical issue with your download, please contact us at lacecinder@gmail.com, and we’ll assist you.
4. Access and Availability
While we strive to provide immediate access to your files, we are not responsible for delays or issues caused by internet service providers, email delivery failures, or website outages. We recommend downloading your files promptly and backing them up for future use.
5. Updates and Modifications
We may occasionally update our digital products to improve design, content, or clarity. If you’ve purchased a product that receives a major update, we may provide you with access to the new version at our discretion.
6. Limitation of Use
You may not use our digital products:
• To create your own competing content or products
• For use in commercial endeavors without written permission
• As part of any hate speech, harmful, or misleading material